Your privacy and security are important to us and we have devoted a great deal of effort to safeguarding your personal information. Your transactions are not only encrypted before they pass over the Internet, but also protected by our Internet shopping guarantee
In the unlikely event that your credit card company holds you liable for unauthorized charges to your account resulting from your online purchases at maidsindallas.com, Maids In Dallas, Inc. Will cover your liability up to $50 if the incident is reported within 60 days. You must simply do the following:
Contact your credit card company and report the unauthorized charges.
If the your credit card company determines that the charges were fraudulent, and resulting from your online purchase at maidsindallas.com, and hold you liable for any of the unauthorized charges, contact us immediately by e-mail or us mail. We will need the following information: your name, day time phone number, billing address, a copy of the credit card statement in question (please circle fraudulent charges), proof of your credit card company’s fraud determination and liability fee, and a description of the incident. Sent e-mail to customerservice@maidsindallas.com or mail your letter to: Maids In Dallas Inc. 10342 Portrush Dallas, Texas 75243 We will confirm your claim, and if the fraudulent charges resulted through no fault of your own, we will credit your credit card up to a maximum of $50
How is my gift certificate delivered?
Your gift certificate will be forwarded to whatever address you indicate on your order by first class U.S. Mail, same day delivey by our staff. You can have it sent directly to the recipient or delivered to you.
First Time Cleaning Charges?
Our Fall/Spring 2010 specials flat rates not hourly. Please visit tab under homes & apartment pricing for more information.
Regular Cleaning?
It depends on the frequent use of service for example: apartments start at $50. per visit weekly, homes depend on size starting at $60. per visit weekly. Our rates are always flat not hourly.
Insurance?
Fully insured and bonded for your protection
How much it cost:
Please visit tab under Quotes for full information on pricing. Or simply call our office at 972-744-9000 and we will be glad to provide to you the cost of your cleaning. We offer Flar Rate not Hourly
Bonded and Insured for your protection: Our employees are cover by theft bonding, we also have liability insurance. Lock Safe: Your house key will be placed in the safe lock box. All Service Guaranteed: If you are not completely satisfied with our work please call our office and let us know what we can do for you (we will come back and re-clean the areas not done to your satisfaction) 24 hours guarantee. Our Employees: We recruit, interview and screen our candidates. These individuals are then thoroughly trained to provide you with the Highest Quality of Service. Rely on Maids In Dallas: We will have the Professional Crew for your house cleaning, count on Maids in Dallas.
Cancellations: If you need to cancel or reschedule your cleaning service, please provide at least 24 hours notice for all cancelled appointments. Once we take a reservation, we hold that time slot open for you and turn away other potential customers in order to ensure your time frame.