RefundsSince cleaning is a very personalized and subjective service, we cannot offer refunds to customers. However, we want you to be 100% satisfied with Maids In Dallas. 24-hour guaranteed if you are dissatisfied with your cleaning. There are no refunds for gift certificate purchases.PaymentsFor your convenience, Maids in Dallas gladly accepts cash, check or credit cards. Customers will need to pay for their cleaning at the time of service. A $25.00 fee is applied to all returned checks.Our First VisitOur first cleaning visit is more like spring cleaning or perhaps “catch-up” cleaning. Before we can begin regularly scheduled cleaning of a home, there are a variety of first-time tasks that require extra time and effort. There’s a big difference between “old” dirt and “new” dirt. If we don’t get rid of the old dirt, no matter how hard we try, simply removing new dirt isn’t going to make your home sparkling. It’s not uncommon for us to spend from four to eight times longer on a first-time clean than t takes us on regular, repeat maintenance visits!Throughout the HousePerhaps no one has vacuumed behind or beneath the sofa for months. Bookshelves, baseboards, windowsills and windows are prime candidates for long periods of neglect, and may require extra initial “TLC.”Kitchen cabinets, counter tops and appliances usually require extra attention on our first visit. Grease, fingerprints, and other dirt seem to make their way through everyone’s home and gravitate toward the kitchen. It doesn’t take long for kitchen dust to become impregnated with grease, which is more difficult and time-consuming to clean than a week’s worth of ordinary surface dirt If we don’t spend the time and effort to get the shower doors, shower-door tracks, shower and bathroom walls, bathtub surfaces, fixtures, and floors thoroughly cleaned, these objects won’t look really clean no matter how often we visit.
